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General information

Country (Label en la view)
France
Department
Account management
Posted
28-Apr-2025
Working time
Part-time

Description

Facilitate collaboration between clients and cross-functional teams to ensure business goals are met, service levels are optimized, and key performance indicators (KPIs) are consistently achieved. Identify areas for process improvement, develop action plans, and provide expert recommendations to enhance client experience.

Tasks & responsibilities

  • Prepare proposals and service agreements.
  • Monitor account health metrics.
  • Track key performance indicators.
  • Identify new business opportunities.
  • Handle contract negotiations.
  • Attend industry events and conferences.