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General information

Country (Label en la view)
Vereinigtes Königreich Großbritannien und Nordirland
Department
Customer service
Posted
16-Mai-2025
Working time
Part-time

Description

Lead and manage customer service operations, optimizing processes, ensuring compliance, and driving innovation. Work cross-functionally with teams to enhance efficiency, align with strategic goals, and implement data-driven decisions for continuous business growth and success.

Tasks & responsibilities

  • Handle escalated cases with patience and professionalism.
  • Work closely with teams to improve customer satisfaction.
  • Manage a high volume of calls or messages efficiently.
  • Address customer inquiries and resolve issues promptly.
  • Gather feedback to identify areas for service improvement.
  • Offer personalized solutions to enhance the customer experience.